🛄Inserting Sim

This documentation is only applicable for BYO Sim Plan

Please Note: Adult Watch needs to be switched off before inserting the SIM card

Video Instruction

Got a minute? Check out a video instruction of how to insert a sim card to your Adult Buddy Watch.

Step by Step Instructions

Step 1

Prepare the tools and sim card

Please Note:

1. Make sure you have obtained the correct 4G NANO sim card.

2. Sim card has to be activated

3. Sim card needs data (at least 75 MB per month)

4. Sim card has SMS receiving and sending capability

5. Sim card has voice calling and receiving ability

Step 2

Make sure that the device is turned OFF before inserting the sim card. Just quick press on the SOS button on the side (less than a second). If the screen comes ON then you need to turn off the device.

Instructions from the link below

⛔pageTurn Off

Step 3

Unscrew the SIM card protector cover with the screwdriver that came with your Adult Buddy Watch

Pro Tip: Place the screws and cover inside the tracker box so you wouldn’t lose them as they are tiny screws.

Step 4

Remove the cover and the screws. You can use the screwdriver or the tweezers to pry open the SIM card cover.

Step 5

Insert the sim card exactly as shown on the image. It should go in there with ease, DO NOT force the sim card in there.

Folded corner goes in first and the chip has to be facing upwards towards the screen as shown.

Step 6

Once you have inserted the SIM card then you’ll notice that it is still sticking out from the watch.

Not to Worry: View the step number 7 and it will explain.

Step 7

The sim card will now has to be pushed in with the help from Tweezers or the screwdriver or fingernail if you have longer nails.

Please Note: You will feel or hear a small click once it’s securely in place.

Step 8

Put SIM card protection cover back on the watch.

Please Note: As you can see I have broken my cover, I will explain in step 9.

Step 9

Please screw back the tiny screws into the cover

Please Note: Do not over tighten the screws as the cover may split. Let us know if you accidentally broke or lost the cover.

Step 10

Turn on the watch by holding down the SOS button until the screen comes on. You will now see a 4G signal indicator confirming that you have successfully inserted your sim card.

Please Note: If you see mobile signal bars on the screen once you have turned it on and it has sufficient amount of battery then you are ready for the next step.

⚡pageTurn On👴pageSetup Adult Watch

Troubleshooting

If you don’t see the mobile signal or see the exclamation mark on the screen, then you are either in a low reception area or SIM card is not inserted correctly.

To test, walk outside the house to see if signal appears before re-adjusting the SIM card.