# Setup SOS Number

{% embed url="<https://vimeo.com/512364338>" %}

## Step by Step Instructions

{% hint style="info" %} <mark style="color:blue;">**Please Note:**</mark>

This function is available for the following Buddy Trackers

1. Adult Buddy
2. Kids Buddy
3. Buddy Pendant
   {% endhint %}

### Step 1

Click on the burger 🍔 menu next to the device you need to add the SOS number to

{% hint style="info" %} <mark style="color:blue;">**Please Note:**</mark> Make sure your Buddy Tracker is turned on and has mobile or WiFi reception
{% endhint %}

### Step 2

Click on **SOS number**

### **Step 3**

Type in the SOS phone number for the device and click **SEND**

### **Step 4**

Buddy Track SOS number is now sucessfully set. Click **DONE**

{% hint style="danger" %} <mark style="color:red;">**Didn't Work?**</mark>\
Make sure the device is turned on and has mobile signal. Best way to do that is to call the Buddy tracker’s phone number to see if it starts calling.

If the device is on, and still doesnt communicate at first instance, then click on **SEND** button again.

If still no reply, click on **SEND BY SMS** which works well in low mobile reception areas.
{% endhint %}


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