# Charging

{% embed url="<https://vimeo.com/802424670>" %}
How to charge Buddy Pendant with charging cable video
{% endembed %}

## Step by step instructions

Below you’ll find the steps for charging your Buddy Pendant with the default charging cable that comes along with it.

### Step 1

Use only My Buddy Gard provided wall charger or USB port on your laptop or home computer.

{% hint style="info" %} <mark style="color:blue;">**Please Note:**</mark> Most laptops and computers are designed to go into sleep mode and will cut the power to the USB port when they do so. Make sure that your computer is plugged in and turned on when charging to avoid having flat battery.

Other fast chargers & mobile phone chargers will damage the watch and can potentially break the charging port.
{% endhint %}

{% embed url="<https://legal.mybuddygard.com.au/buddy-warranty/>" %}

### Step 2

Plug in the USB wire to **Buddy Wall Charger** or **Computer USB port.**

### **Step 3**

**Connect the magnetic charging wire** to your Buddy Pendant.

{% hint style="info" %} <mark style="color:blue;">**Please Note:**</mark> The wire can only be connected in one direction. It won’t let you connect the wire in the opposite direction.
{% endhint %}

### Step 4

**Magnets will pull and the wire to the pendant** if you hold the wire close enough.

### Step 5

Magnetic charger is now **connected**.

### Step 6

Check to see if the lights aroun the SOS button are lit up which indicates that the device is indeed charging.

## Incorrect ways of charging

{% hint style="danger" %} <mark style="color:red;">**Warning:**</mark> Adult Buddy Watch Magnetic charger only connects one way.
{% endhint %}

Do not try to tape the charger to the watch in the incorrect way.

Do not hold the magnetic charging cable to the watch the incorrect way when it’s plugged in as it will damage the circuit board inside and the watch may never charge again.

{% embed url="<https://legal.mybuddygard.com.au/buddy-warranty/>" %}

## Using a Wireless Charger

{% embed url="<https://vimeo.com/802424417>" %}
How to charge Buddy Pendant with wireless charger video
{% endembed %}


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