⚠️SOS Alerts

Below you’ll find the steps for setting up SOS alerts via SMS or e-mail in My Buddy Gard's Track Map.

Step by Step Instructions

Step 1

Click on the PROFILE icon at the upper right corner of the screen then click on SETTINGS.

Step 2

Click on RULES.

Step 3

Click on the PLUS icon as show in the screenshot below.

Step 4

You will now see a form where you can enter the details. You can use any name, then select the device or "all devices" using the toggle button. You can also set a schedule or just toggle "all day" if you want the alert to be active 24 hours every day.

The name is just for your own reference if you have multiple rules on your account

Step 5

Click TRIGGER, then click SOS.

Step 6

Click ACTIONS, then proceed to the next step.

Please Note: When the SOS button is pressed then the below actions will be actioned by Track Map

Step 7

You can select EMAIL then enter the email address where you want the SOS alert to be sent. If you want to send via SMS, proceed to STEP 8.

Step 8

Enter the mobile phone number that will receive the SMS Notification

Then type in the message you’d like to receive when the SOS button has been pushed into the Text to send text box.

Pro Tip: You can also leave the Text to send box as it is and our system will construct the message automatically.

Step 9

Click on SAVE once you have finished adding the actions

All Done ✅

You have successfully set up the alerts for SOS button