# Restarting

{% embed url="<https://vimeo.com/493294122>" %}

## Step by step instructions

Below you’ll find a the steps for restarting your Adult Buddy Watch in case you need to do troubleshooting.

### Step 1

Click on the SOS button (0.5 seconds) to activate the screen.

<div><figure><img src="https://4050973655-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FaABgTnMVbBWecnajfa8x%2Fuploads%2FlGHlTimC4PFJkooV1kwe%2Fadult-buddy-sos-call-1.jpeg?alt=media&#x26;token=899300e1-b4d6-43af-b942-88b52a209ae0" alt=""><figcaption><p>SOS button location</p></figcaption></figure> <figure><img src="https://4050973655-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FaABgTnMVbBWecnajfa8x%2Fuploads%2FhbcvafarAsOJcaKQSjHv%2Fadult-buddy-sos-call-2.jpeg?alt=media&#x26;token=cbc279df-446e-403a-b0a6-7368ff93022d" alt=""><figcaption><p>Press SOS button</p></figcaption></figure></div>

{% hint style="info" %} <mark style="color:blue;">**Please Note:**</mark> If the screen doesn’t turn on then the battery might be flat or the device is already turned off.
{% endhint %}

{% content-ref url="charging" %}
[charging](https://docs.mybuddygard.com.au/buddy-docs/buddy-trackers/setup-adult-watch/charging)
{% endcontent-ref %}

### Step 2

Swipe left until you reach to **MORE** and tap on it.

<figure><img src="https://4050973655-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FaABgTnMVbBWecnajfa8x%2Fuploads%2FFSNifeCVmLyB9nXBdaCd%2Fadult-buddy-reboot-1.jpeg?alt=media&#x26;token=9ff5b5f6-f425-4d31-b424-fbbdcec7a9da" alt=""><figcaption></figcaption></figure>

### Step 3

Click on **SETTINGS, then** Scroll down to **REBOOT**, then tap on it.

<figure><img src="https://4050973655-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FaABgTnMVbBWecnajfa8x%2Fuploads%2FzyeV2pnAA95AsXd6kOBw%2Fadult-buddy-reboot-2.jpeg?alt=media&#x26;token=d920efa9-b111-4b32-8373-7f62ac9f1fd5" alt=""><figcaption></figcaption></figure>

### Step 4

Confirmation message will appear.

**Are you sure to reboot the device?**

Click **OK**

<figure><img src="https://4050973655-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FaABgTnMVbBWecnajfa8x%2Fuploads%2FHzSoxfzd9LnFbB0Llrpo%2Fadult-buddy-reboot-3.jpeg?alt=media&#x26;token=82dafa4e-4bc2-4426-b1d1-a27a3f676735" alt=""><figcaption></figcaption></figure>

### **Step 5**

The screen will show **BYE** and heart shape revolving around it. **Device is now rebooting**

<figure><img src="https://4050973655-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FaABgTnMVbBWecnajfa8x%2Fuploads%2FEd7vF9YctwlzQMiFcbXo%2Fadult-buddy-reboot-4.jpeg?alt=media&#x26;token=44570d5f-9fc5-4292-b8ba-cc46f14a5b64" alt=""><figcaption></figcaption></figure>

### **Reboot Finished**

Main watch screen will appear again. Device has now finished the reboot sequence.