# Restarting

{% embed url="<https://vimeo.com/493294122>" %}

## Step by step instructions

Below you’ll find a the steps for restarting your Adult Buddy Watch in case you need to do troubleshooting.

### Step 1

Click on the SOS button (0.5 seconds) to activate the screen.

<div><figure><img src="/files/g4XrXlkCoSqYWBlNfSAj" alt=""><figcaption><p>SOS button location</p></figcaption></figure> <figure><img src="/files/ygGDNfTYMojsEJpGZ8wI" alt=""><figcaption><p>Press SOS button</p></figcaption></figure></div>

{% hint style="info" %} <mark style="color:blue;">**Please Note:**</mark> If the screen doesn’t turn on then the battery might be flat or the device is already turned off.
{% endhint %}

{% content-ref url="/pages/51hGB5W6juLJF3tWlaPR" %}
[Charging](/buddy-docs/buddy-trackers/setup-adult-watch/charging.md)
{% endcontent-ref %}

### Step 2

Swipe left until you reach to **MORE** and tap on it.

<figure><img src="/files/QIe2J8jxxz1KGVqD2OqA" alt=""><figcaption></figcaption></figure>

### Step 3

Click on **SETTINGS, then** Scroll down to **REBOOT**, then tap on it.

<figure><img src="/files/xP4XTnAyE5J9Viw2vjuW" alt=""><figcaption></figcaption></figure>

### Step 4

Confirmation message will appear.

**Are you sure to reboot the device?**

Click **OK**

<figure><img src="/files/sMbMMOALUDlYUAJqSfjH" alt=""><figcaption></figcaption></figure>

### **Step 5**

The screen will show **BYE** and heart shape revolving around it. **Device is now rebooting**

<figure><img src="/files/AtLqh6SztGE8ieCVDD2C" alt=""><figcaption></figcaption></figure>

### **Reboot Finished**

Main watch screen will appear again. Device has now finished the reboot sequence.


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