🛄Inserting Sim

This documentation is only applicable for BYO Sim Plan.

Video Instruction

Got a minute? Check out a video instruction of how to insert a sim card to your Kids Buddy Watch.

Step by Step Instructions

Please Note: Kids Watch needs to be switched off before inserting the SIM card

⛔pageTurn Off

Step 1

On the side of the watch you will find the sim slot, take out the screw with the tool.

You can use your finger in removing the sim card tray

Step 2

Get the sim card and put it on the sim card tray

Please Note:

1. There is only one way to put the sim card so no need to worry that you might put it the other way

2. Make sure you have obtained the correct 4G NANO sim card

3. Sim card has to be activated

4. Sim card needs data (at least 75 MB per month)

5. Sim card has SMS receiving and sending capability

6. Sim card has voice calling and receiving ability

Step 3

Put back the sim card tray on the watch push and put back the screw properly and your all good to go. You can now turn on the watch.

⚡pageTurn On

Please Note: If you see mobile signal bars on the screen once you have turned it on and it has sufficient amount of battery then you are ready for the next step.

Troubleshooting

If you don’t see the mobile signal or see the exclamation mark on the screen, then you are either in a low reception area or SIM card is not inserted correctly.

To test, walk outside the house to see if signal appears before re-adjusting the SIM card.