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My Buddy ShopContactOnboardingGet a Quote
  • ๐Ÿ‘‹Introduction
  • Buddy Trackers
    • โŒšSetup New Buddy Watch
      • ๐Ÿ›„How to Insert or Change the SIM Card in Your Buddy Watch or Buddy Secure
      • ๐Ÿ”ŒCharging Your Buddy Secure & Buddy Watch: A Step-by-Step Guide
      • โ›”How to Turn Off Your Buddy Watch or Buddy Secure
      • โšกHow to Turn On Your Buddy Watch or Buddy Secure
      • ๐Ÿ“TrackMap
        • ๐Ÿ”‘Login
        • โŒšRegister Device
      • โ˜Ž๏ธCalls and Contacts
        • ๐Ÿ“žHow to Make a Phone Call from Your Buddy Watch or Buddy Secure
        • ๐Ÿ“’Add Contacts
      • ๐Ÿ†˜SOS
        • #๏ธโƒฃSetup SOS Number
        • โš ๏ธSOS Alerts
        • ๐Ÿ‘ฎPlace SOS Call
      • ๐Ÿ”‹Battery Life
        • ๐Ÿ”…How to Change the Screen Brightness on Your Buddy Watch or Buddy Secure
        • ๐Ÿ’คHow to Change the Sleep Timer on Your Buddy Watch or Buddy Secure
        • ๐Ÿ”ŠHow to Change the Volume Settings on Your Buddy Watch or Buddy Secure
      • โš™๏ธSettings
        • ๐Ÿ’ฌHow to Change the Language on Your Buddy Watch or Buddy Secure
        • โฑ๏ธWatch Face
        • ๐ŸŽ™๏ธHow to Change the Audio Profile on Your Buddy Watch or Buddy Secure
        • ๐ŸŒŠHow to Clean Your Buddy Secure/Buddy Watch Charging Port
        • ๐ŸHow to Add Click Sounds to Your Buddy Watch or Buddy Secure
        • ๐ŸŒŠHow to Expel Water from Your Buddy Watch or Buddy Secure
        • ๐Ÿ“…How to Change the Date and Time Settings on Your Buddy Watch or Buddy Secure
        • ๐Ÿ”ฎHow to Change the Menu Launcher Style on Your Buddy Watch or Buddy Secure
        • โŒšHow to Set Up a Screen Lock on Your Buddy Watch or Buddy Secure
        • ๐Ÿ€How to Select a Wallpaper on Your Buddy Watch or Buddy Secure
      • ๐Ÿ“ทCamera
      • ๐Ÿ’“Heart Rate Monitor
      • ๐Ÿ”How to Reboot Your Buddy Watch or Buddy Secure
      • ๐Ÿคธโ€โ™‚๏ธHow to Activate the Fall Setting on Your Buddy Watch or Buddy Secure
    • ๐Ÿ‘ดSetup Adult Watch
      • ๐Ÿ›„Inserting Sim
      • ๐Ÿ”ŒCharging
      • โ›”Turn Off
      • โšกTurn On
      • ๐Ÿ“TrackMap
        • ๐Ÿ”‘Login
        • โŒšRegister Device
      • โ˜Ž๏ธCalls and Contacts
        • ๐ŸŽ™๏ธAuto Answer
        • ๐Ÿ“žPlace Calls
        • ๐Ÿ“’Add Contacts
      • ๐Ÿ†˜SOS
        • #๏ธโƒฃSetup SOS Number
        • โš ๏ธSOS Alerts
        • ๐Ÿ‘ฎPlace SOS Call
      • ๐Ÿ“ถWiFi Connect
      • ๐Ÿ”‹Battery Life
        • ๐Ÿ”…How to Change the Screen Brightness on Your Buddy Watch or Buddy Secure
        • ๐Ÿ’คHow to Change the Sleep Timer on Your Buddy Watch or Buddy Secure
        • ๐Ÿ”ŠVolume
      • โš™๏ธSettings
        • ๐Ÿ“…Date Format
        • ๐Ÿ•’Time Format
        • ๐Ÿ’ฌLanguage
        • โฑ๏ธWatch Face
        • ๐ŸŽ›๏ธDevice IMEI
      • ๐Ÿ“ทCamera
      • ๐ŸAppCode QR
      • ๐Ÿ’“Heart Rate Monitor
      • ๐Ÿ”Restarting
      • ๐Ÿ›‘Hard Reset
      • ๐Ÿคธโ€โ™‚๏ธFall Detection
      • ๐ŸฉบDiagnostics
    • ๐Ÿ‘ถSetup Kids Watch
      • ๐Ÿ›„Inserting Sim
      • ๐Ÿ”ŒCharging
      • โ›”Turn Off
      • โšกTurn On
      • ๐Ÿ“TrackMap
        • ๐Ÿ”‘Login
        • โŒšRegister Kids Buddy
      • โ˜Ž๏ธCalls and Contacts
        • ๐Ÿ“žPlace Calls
        • ๐Ÿ“’Add Contacts
      • ๐Ÿ†˜SOS
        • #๏ธโƒฃSetup SOS Number
        • โš ๏ธSOS Alerts
        • ๐Ÿ‘ฎPlace SOS Call
      • ๐Ÿ“ถWiFi Connect
      • ๐Ÿ”‹Battery Life
        • ๐Ÿ”…Screen Brightness
        • ๐Ÿ’คSleep Timer
        • ๐Ÿ”ŠVolume
        • ๐ŸŽ›๏ธSound Mode
      • โณTime and Date
        • ๐Ÿ“…Date Format
        • ๐Ÿ•’Time Format
      • ๐Ÿ”Restarting
      • ๐Ÿ›‘Hard Reset
    • ๐Ÿ•ณ๏ธSetup Buddy Pendant
      • ๐Ÿ›„Inserting Sim
      • ๐Ÿ”ŒCharging
      • โ›”Turn Off
      • โšกTurn On
      • ๐Ÿ“ฟLanyard
      • ๐Ÿ“TrackMap
        • ๐Ÿ”‘Login
        • โฒ๏ธRegister Buddy Pendant
      • โ˜Ž๏ธCalls and Contacts
        • ๐Ÿ“žCalls
        • ๐Ÿ“’Contacts
      • ๐Ÿ†˜SOS
        • #๏ธโƒฃSetup SOS Number
        • โš ๏ธSOS Alerts
        • ๐Ÿ‘ฎPlace SOS Call
      • ๐Ÿ“ถWiFi Connect
      • ๐Ÿ”‹Battery Life
        • โ˜๏ธUpload Frequency
      • ๐Ÿ”Restarting
    • ๐ŸถSetup Pet Buddy
      • ๐Ÿ›„Inserting Sim
      • ๐Ÿ”ŒCharging
      • โ›”Turn Off
      • โšกTurn On
      • ๐Ÿ“TrackMap
        • ๐Ÿ”‘Login
        • ๐Ÿˆโ€โฌ›Register Pet Buddy
      • โ˜Ž๏ธCalls and Contacts
        • ๐Ÿ“žCalls
        • ๐Ÿ“’Contacts
      • ๐Ÿ†˜SOS
        • #๏ธโƒฃSetup SOS Number
        • โš ๏ธSOS Alerts
        • ๐Ÿ‘ฎPlace SOS Call
      • ๐Ÿ“ถWiFi Connect
      • ๐Ÿ”‹Battery Life
        • โ˜๏ธUpload Frequency
      • ๐Ÿ”Restarting
    • ๐Ÿš—Setup Car & Asset Buddy
      • ๐Ÿš˜Coming Soon
      • ๐Ÿ“TrackMap
        • ๐Ÿ”‘Login
        • ๐Ÿš˜Register Car Buddy
  • TrackMap
    • TRACKMAP ACCESS
    • ๐Ÿ› ๏ธSetup TrackMap
      • ๐Ÿ”‘Login
      • ๐Ÿ“ฑRegister Device
      • ๐Ÿ†˜SOS
        • โš ๏ธSOS Alerts
        • #๏ธโƒฃSetup SOS Number
      • ๐Ÿ“’Add Contacts
      • ๐Ÿ”‹Battery Life
        • โ˜๏ธUpload Frequency
      • ๐Ÿ—บ๏ธGeofence
        • โš™๏ธSetup Geofence
        • ๐Ÿ“Rules and Triggers
      • ๐Ÿ“Location Update
      • โš ๏ธAlerts
      • ๐Ÿ‘‚Listen-in
  • BYO
    • ๐Ÿ“ณChoosing Sim
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On this page
  • Video Instruction
  • Step by Step Instructions
  • Step 1
  • Step 2
  • Step 3
  • Troubleshooting

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  1. Buddy Trackers
  2. Setup Kids Watch

Inserting Sim

This documentation is only applicable for BYO Sim Plan.

PreviousSetup Kids WatchNextCharging

Last updated 1 year ago

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Video Instruction

Got a minute? Check out a video instruction of how to insert a sim card to your Kids Buddy Watch.

Step by Step Instructions

Please Note: Kids Watch needs to be switched off before inserting the SIM card

Step 1

On the side of the watch you will find the sim slot, take out the screw with the tool.

You can use your finger in removing the sim card tray

Step 2

Get the sim card and put it on the sim card tray

Please Note:

  1. There is only one way to put the sim card so no need to worry that you might put it the other way

  2. Make sure you have obtained the correct 4G NANO sim card

  3. Sim card has to be activated

  4. Sim card needs data (at least 75 MB per month)

  5. Sim card has SMS receiving and sending capability

  6. Sim card has voice calling and receiving ability

Step 3

Put back the sim card tray on the watch push and put back the screw properly and your all good to go. You can now turn on the watch.

Please Note: If you see mobile signal bars on the screen once you have turned it on and it has sufficient amount of battery then you are ready for the next step.

Troubleshooting

If you donโ€™t see the mobile signal or see the exclamation mark on the screen, then you are either in a low reception area or SIM card is not inserted correctly.

To test, walk outside the house to see if signal appears before re-adjusting the SIM card.

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โ›”Turn Off
โšกTurn On