> For the complete documentation index, see [llms.txt](https://docs.mybuddygard.com.au/buddy-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.mybuddygard.com.au/buddy-docs/buddy-trackers/setup-new-buddy-watch/settings/how-to-clean-your-buddy-secure-buddy-watch-charging-port.md).

# How to Clean Your Buddy Secure/Buddy Watch Charging Port

{% embed url="<https://www.youtube.com/watch?v=usPlhksy5hc>" %}

Follow these steps to clean your Buddy Secure or Buddy Watch charging port for optimal charging performance:

### Step 1: Inspect the Charging Port

* Flip the watch over and inspect the charging port for any oxidation (greenish buildup) or dead skin particles.

### Step 2: Use the Supplied Rubber

* Take the rubber that comes with the watch, designed for cleaning the charging port.

### Step 3: Rub the Charging Port

* Gently rub the charging port with the rubber to remove any residue. Continue rubbing until the oxidation or buildup is gone.

### Step 4: Alternative Option

* If you don’t have the supplied rubber, you can use a regular pencil eraser to clean the port.

### Step 5: Clean Excess Residue

* After rubbing, clean up any excess residue around the charging port to ensure it’s free of debris.

### Step 6: Test Charging

* Once the charging port is clean, place your Buddy Watch on the charger and test to ensure it is charging effectively.

By keeping your charging port clean, you'll maintain maximum performance and ensure a smooth charging process.

**Enjoy your day!**


---

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