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  • 👋Introduction
  • Buddy Trackers
    • ⌚Setup New Buddy Watch
      • 🛄How to Insert or Change the SIM Card in Your Buddy Watch or Buddy Secure
      • 🔌Charging Your Buddy Secure & Buddy Watch: A Step-by-Step Guide
      • ⛔How to Turn Off Your Buddy Watch or Buddy Secure
      • ⚡How to Turn On Your Buddy Watch or Buddy Secure
      • 📍TrackMap
        • 🔑Login
        • ⌚Register Device
      • ☎️Calls and Contacts
        • 📞How to Make a Phone Call from Your Buddy Watch or Buddy Secure
        • 📒Add Contacts
      • 🆘SOS
        • #️⃣Setup SOS Number
        • ⚠️SOS Alerts
        • 👮Place SOS Call
      • 🔋Battery Life
        • 🔅How to Change the Screen Brightness on Your Buddy Watch or Buddy Secure
        • 💤How to Change the Sleep Timer on Your Buddy Watch or Buddy Secure
        • 🔊How to Change the Volume Settings on Your Buddy Watch or Buddy Secure
      • ⚙️Settings
        • 💬How to Change the Language on Your Buddy Watch or Buddy Secure
        • ⏱️Watch Face
        • 🎙️How to Change the Audio Profile on Your Buddy Watch or Buddy Secure
        • 🌊How to Clean Your Buddy Secure/Buddy Watch Charging Port
        • 🏏How to Add Click Sounds to Your Buddy Watch or Buddy Secure
        • 🌊How to Expel Water from Your Buddy Watch or Buddy Secure
        • 📅How to Change the Date and Time Settings on Your Buddy Watch or Buddy Secure
        • 🔮How to Change the Menu Launcher Style on Your Buddy Watch or Buddy Secure
        • ⌚How to Set Up a Screen Lock on Your Buddy Watch or Buddy Secure
        • 🍀How to Select a Wallpaper on Your Buddy Watch or Buddy Secure
      • 📷Camera
      • 💓Heart Rate Monitor
      • 🔁How to Reboot Your Buddy Watch or Buddy Secure
      • 🤸‍♂️How to Activate the Fall Setting on Your Buddy Watch or Buddy Secure
    • 👴Setup Adult Watch
      • 🛄Inserting Sim
      • 🔌Charging
      • ⛔Turn Off
      • ⚡Turn On
      • 📍TrackMap
        • 🔑Login
        • ⌚Register Device
      • ☎️Calls and Contacts
        • 🎙️Auto Answer
        • 📞Place Calls
        • 📒Add Contacts
      • 🆘SOS
        • #️⃣Setup SOS Number
        • ⚠️SOS Alerts
        • 👮Place SOS Call
      • 📶WiFi Connect
      • 🔋Battery Life
        • 🔅How to Change the Screen Brightness on Your Buddy Watch or Buddy Secure
        • 💤How to Change the Sleep Timer on Your Buddy Watch or Buddy Secure
        • 🔊Volume
      • ⚙️Settings
        • 📅Date Format
        • 🕒Time Format
        • 💬Language
        • ⏱️Watch Face
        • 🎛️Device IMEI
      • 📷Camera
      • 🏁AppCode QR
      • 💓Heart Rate Monitor
      • 🔁Restarting
      • 🛑Hard Reset
      • 🤸‍♂️Fall Detection
      • 🩺Diagnostics
    • 👶Setup Kids Watch
      • 🛄Inserting Sim
      • 🔌Charging
      • ⛔Turn Off
      • ⚡Turn On
      • 📍TrackMap
        • 🔑Login
        • ⌚Register Kids Buddy
      • ☎️Calls and Contacts
        • 📞Place Calls
        • 📒Add Contacts
      • 🆘SOS
        • #️⃣Setup SOS Number
        • ⚠️SOS Alerts
        • 👮Place SOS Call
      • 📶WiFi Connect
      • 🔋Battery Life
        • 🔅Screen Brightness
        • 💤Sleep Timer
        • 🔊Volume
        • 🎛️Sound Mode
      • ⏳Time and Date
        • 📅Date Format
        • 🕒Time Format
      • 🔁Restarting
      • 🛑Hard Reset
    • 🕳️Setup Buddy Pendant
      • 🛄Inserting Sim
      • 🔌Charging
      • ⛔Turn Off
      • ⚡Turn On
      • 📿Lanyard
      • 📍TrackMap
        • 🔑Login
        • ⏲️Register Buddy Pendant
      • ☎️Calls and Contacts
        • 📞Calls
        • 📒Contacts
      • 🆘SOS
        • #️⃣Setup SOS Number
        • ⚠️SOS Alerts
        • 👮Place SOS Call
      • 📶WiFi Connect
      • 🔋Battery Life
        • ☁️Upload Frequency
      • 🔁Restarting
    • 🐶Setup Pet Buddy
      • 🛄Inserting Sim
      • 🔌Charging
      • ⛔Turn Off
      • ⚡Turn On
      • 📍TrackMap
        • 🔑Login
        • 🐈‍⬛Register Pet Buddy
      • ☎️Calls and Contacts
        • 📞Calls
        • 📒Contacts
      • 🆘SOS
        • #️⃣Setup SOS Number
        • ⚠️SOS Alerts
        • 👮Place SOS Call
      • 📶WiFi Connect
      • 🔋Battery Life
        • ☁️Upload Frequency
      • 🔁Restarting
    • 🚗Setup Car & Asset Buddy
      • 🚘Coming Soon
      • 📍TrackMap
        • 🔑Login
        • 🚘Register Car Buddy
  • TrackMap
    • TRACKMAP ACCESS
    • 🛠️Setup TrackMap
      • 🔑Login
      • 📱Register Device
      • 🆘SOS
        • ⚠️SOS Alerts
        • #️⃣Setup SOS Number
      • 📒Add Contacts
      • 🔋Battery Life
        • ☁️Upload Frequency
      • 🗺️Geofence
        • ⚙️Setup Geofence
        • 📐Rules and Triggers
      • 📍Location Update
      • ⚠️Alerts
      • 👂Listen-in
  • BYO
    • 📳Choosing Sim
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  1. Buddy Trackers
  2. Setup Pet Buddy
  3. SOS

SOS Alerts

Below you’ll find the steps for setting up SOS button Alerts via SMS/Email, etc.

Step by Step Instructions

Step 1

Click on the Rules Trigger icon

Step 2

Click on the Add rule trigger button

Step 3

Type in the Rule Name

The name is just for your own reference if you have multiple rules on your account

Step 4

Select the applicable Buddy Trackers the following rule will apply to.

Step 5

Schedule what hours of the day and which days of the week the rule applies to

Step 6

Select the SOS trigger

Please Note: When the SOS button is pressed then the below actions will be actioned by Track Map

Step 7

Let’s set up the Actions (also known as notifications)

There are 3 types of notifications (SMS, Trackmap notification and Email)

For SMS notification, select the following.

Step 8

Enter the mobile phone number that will receive the SMS Notification

Then type in the message you’d like to receive when the SOS button has been pushed into the Text to send text box.

You can also leave the Text to send box as it is and our system will construct the message automatically.

Step 9

Setting up Email notification(s) is very similar to the SMS Notifications.

Click on the Add Action button and select Email Notification

Step 10

Track Map Notifications these are the alerts that will show up on your Map View Screen at the bottom corner.

Step 11

Click on Save Rule once you have finished adding the actions

All Done ✅

You have successfully set up the alerts for SOS button

PreviousSetup SOS NumberNextPlace SOS Call

Last updated 2 years ago

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