⚠️Alerts

How to set up WiFi Disconnection Alerts

WiFi is present in almost all of our homes. Which is a great support for 4G LTE to make sure your Adult Buddy Watch is always connected. But us at Buddy HQ discovered, why not use this information to send you an alert when the watch is either in range or out of range of the allocated WiFI network and send you an alert as a safety feature.

Setup WiFi range disconnection alerts video

Step by step instructions

Below you’ll find the steps for setting WiFi Disconnection alerts via SMS/Email etc.

Step 1

Click on the Rules Trigger icon.

Step 2

Click on the Add rule trigger button

Step 3

Type in the Rule Name

Please Note: The name is just for your own reference if you have multiple rules on your account.

Step 4

Select the applicable Buddy Trackers the following rule will apply to.

Step 5

Schedule what hours of the day and which days of the week the rule applies to.

Step 6

Let build the WiFi Range Disconnection trigger

1. Choose the WiFi Trigger 2. Choose the applicable WiFi Network from the dropdown list 3. Choose the action

Please Note: As WiFi range varies in our homes and some parts have almost no wifi signal, then you might get false alerts. To prevent that, choose DWELL as condition instead of EXIT to prevent that. See Step 7.

Step 7

Configuring Dwell condition instead of EXIT

1. Choose the WiFi trigger 2. Choose the Applicable WiFi network 3. Choose DWELL 4. Choose Dwell condition (OUT) 5. Select the Dwelling duration (e.g 120) 6. Select the Time units (Seconds, Minutes or Hours)

Alternatively you can type in custom duration instead selecting one of the default ones as well.

Pro Tip: Dwell option is definitely a better suited option for this particular trigger to avoid getting stressed over false alerts.

Step 8

Let’s set up the Actions (also known as notifications)

There are 3 types of notifications (SMS, TrackMap notification and Email)

For SMS notification, select the following.

Step 9

Enter the mobile phone number that will receive the SMS Notification

Then type in the message you’d like to receive when the SOS button has been pushed into the Text to send text box.

Pro Tip: You can also leave the Text to send box as it is and our system will construct the message automatically.

Please Note: You are also able to use the MERGE FIELDS which will help to automatically populate the data into the message.

Step 10

Setting up Email notification(s) is very similar to the SMS Notifications.

Click on the Add Action button and select Email Notification.

Step 11

Click on Save Rule once you have finished adding the actions.

How to use Merge Fields

Click on the Dropdown list, Select the merge field (Eg Device Name) and then Click on Insert Field

Track map will automatically populate the field for you. It’s very handy when you have multiple Buddy Trackers on your account and need to differentiate which device pushed the SOS button